Contact the online customer service department
You can contact the online customer service department online at online@mmistores.com or through the support line +351 93 277 09 09, from Monday to Friday from 10:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 6:00 p.m.

 

Countries that can buy online

Currently you can buy online in the following countries: Portugal, Spain, Germany, Austria, Belgium, Denmark, France, Ireland, Italy, Luxembourg, Netherlands, United Kingdom, Bulgaria, Cyprus, Slovakia, Slovenia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Sweden.


Prices of the items

In Portugal and Spain the prices of the items are identical to the prices of MMI stores.

In other European Union countries, prices may vary according to destination. These costs ​​are calculated on your shopping bag, as you checkout, before paying. 

 

Defective items

At MMI, all items sold are in perfect condition.

If you receive exceptionally a defective item, you should contact our customer support department.

 

Incorrect items

If you receive, exceptionally, a product that doesn’t match with your request, please contact our customer support department.

 

Receive information and news about MMI
If you are interested in receiving all the information and news about MMI, you can subscribe on the homepage of the site.

 

Right of Free Termination of Contract
The customer has the right to free resolution of this contract within 14 calendar days, without the need to indicate any reason. The deadline for exercising the right of free resolution shall expire 14 days from the day following the day on which the product was received.In order to exercise its right of free resolution, you must notify MMI of your decision to terminate this agreement by means of an unequivocal statement (eg letter sent by post to the address):

MMI ONLINE 

Rua José Pereira, 10, Quinta do Segulim

Famões, 1685-635 Lisboa

 

For the period of freedom to be respected, it is sufficient that its communication concerning the exercise of the right of free resolution be sent before the expiry of the period for termination.

 

Effects of Free Resolution

In case of termination of this contract, the total value of the order will be refunded, including delivery costs (with the exception of additional costs resulting from your choice of a mode of shipment other than the least expensive modality of normal shipping offered by MMI) without undue delay and in any case no later than 14 days after the date on which MMI is informed of the decision to terminate this contract, provided that the item(s) has/have already been returned.

 

Refunds are made using the same means of payment you used in the initial transaction, unless otherwise agreed by you; in any event, no costs are incurred as a consequence of such reimbursement. MMI may withhold the refund until it has received the returned goods.